164 lines
7.6 KiB
Smarty
164 lines
7.6 KiB
Smarty
{include file='user/header.tpl'}
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<style>
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body.swal2-height-auto {
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height: 100% !important;
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}
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</style>
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<!-- BEGIN: Content-->
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<div class="app-content content">
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<div class="content-overlay"></div>
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<div class="header-navbar-shadow"></div>
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<div class="content-wrapper">
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<div class="content-header row">
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<div class="content-header-left col-md-9 col-12 mb-2">
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<div class="row breadcrumbs-top">
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<div class="col-12">
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<h2 class="content-header-title float-left mb-0">工单系统</h2>
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<div class="breadcrumb-wrapper col-12">
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<ol class="breadcrumb">
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<li class="breadcrumb-item"><a href="/user">Home</a></li>
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<li class="breadcrumb-item"><a href="/user/ticket">Ticket</a></li>
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<!-- <li class="breadcrumb-item"><a href="/user/detail">Detail</a></li>-->
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</ol>
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</div>
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</div>
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</div>
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</div>
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</div>
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<div class="content-body">
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<!-- account setting page start -->
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<section id="page-account-settings">
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<div class="row">
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<div class="col-sm-12">
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<div class="card overflow-hidden">
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<div class="card-content">
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<div class="card-body">
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<div class="alert-text">
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请认真详细描述您的问题，客服在收到您的工单后24小时内回复。<br />
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<a class="btn btn-primary btn-icon icon-left" style="float: right;color:white" data-toggle="modal" data-target="#ticket-Reply-modal"> 回复工单</a>
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<br />您可以回复已关闭的工单重新进行开启。
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</div>
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</div>
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</div>
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</div>
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</div>
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</div>
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<div class="row">
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<div class="col-12">
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<div class="card">
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<div class="card-header">
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<h4 class="card-title"><strong>详情</strong></h4>
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</div>
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<div class="card-content">
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<div class="card-body">
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{foreach $oCommentList as $oComment}
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<div class="d-flex justify-content-start align-items-center mb-2">
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<div class="avatar mr-1" style="background-color:#161D31;">
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{if $oComment->commenter_isAdmin == 1}
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<img src="/theme/cool/assets/images/pages/rocket.png" alt="avtar img holder" height="45" width="45">
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{else}
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<img src="/theme/cool/assets/images/images.png" alt="avtar img holder" height="45" width="45">
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{/if}
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</div>
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<div class="user-page-info">
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<p class="mb-0">{$oComment->commenter_name}</p>
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<span class="font-small-2">回复时间：{$oComment->datetime}</span>
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</div>
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<div class="ml-auto user-like"><i class="feather icon-message-square"></i></div>
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</div>
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<p>{$oComment->comment}</p>
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<hr />
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{/foreach}
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</div>
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</div>
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</div>
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</div>
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</div>
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</div>
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</div>
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</div>
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<!-- modal -->
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<div class="modal fade" id="ticket-Reply-modal" tabindex="-1" role="dialog" aria-labelledby="exampleModalLabel" aria-hidden="true">
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<div class="modal-dialog modal-dialog-centered" role="document">
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<div class="modal-content">
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<div class="modal-header">
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<h5 class="modal-title"><strong>回复工单</strong></h5>
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</div>
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<div class="modal-body">
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<div class="form-group">
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<label for="ticket-Reply-content-text" class="form-control-label">内容</label>
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<textarea class="form-control" style="height: 200px;" id="ticket-reply-content-text" name="ticket-reply-content-text"></textarea>
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</div>
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</div>
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<div class="modal-footer">
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<button type="button" class="btn btn-primary" id="ticket-relay-click" onclick="if (!window.__cfRLUnblockHandlers) return false; ticket_relay({$oTicket->id})" data-cf-modified-c4d86746314722ec8753695f-="">确定</button>
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<button type="button" class="btn btn-secondary" data-dismiss="modal">取消</button>
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</div>
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</div>
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</div>
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</div>
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<!-- END: Content-->
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<script type="c4d86746314722ec8753695f-text/javascript">
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menuSelect = "/user/ticket";
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</script>
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{include file='user/footer.tpl'}
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<!-- END: Footer-->
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<script type="c4d86746314722ec8753695f-text/javascript">
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function ticket_relay(e) {
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$("#ticket-relay-click").text("提交中").attr("disabled", true),
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$.ajax({
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type: "PUT",
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url: "/user/ticket/" + e,
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dataType: "json",
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data: {
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comment: $("#ticket-reply-content-text").val(),
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status: 'open_wait_admin'
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},
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success: function (e) {
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if (e.ret) {
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var t = {
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type: "success"
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};
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t.title = e.msg,
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t.timer = 1500,
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t.showConfirmButton = false,
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Swal.fire(t),
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setTimeout(function () {
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window.location.reload()
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}, 1e3)
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} else {
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var o = {
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type: "error"
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};
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o.title = e.msg,
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o.timer = 1500,
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o.showConfirmButton = false,
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Swal.fire(o)
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}
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},
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error: function (e) {
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var t = {
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type: "error",
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title: "出现错误",
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html: "请刷新页面后重试",
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timer: 1500,
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showConfirmButton: false
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};
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Swal.fire(t)
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}
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})
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}
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</script>
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</body>
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</html>
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